FAQ

  • What sizes of suitcases do you offer?
    We offer 20″, 24″, and 28″ suitcases suitable for carry-on, short trips, and long-distance travel.

  • Are your suitcases made from durable materials?
    Yes, we use high-quality ABS material that is lightweight, durable, and impact-resistant.

  • Do your suitcases come with TSA-approved locks?
    All our suitcases include TSA-approved locks for secure and hassle-free travel.

  • Are the wheels spinner type?
    Yes, our suitcases have 360-degree silent spinner wheels for smooth movement on any surface.

  • Can I expand the suitcase for extra space?
    Some models feature expandable zippers to increase packing capacity.

  • How much weight can the suitcase hold?
    Our suitcases are designed to handle typical travel loads up to airline limits, usually around 20-30 kg.

  • Are the suitcases waterproof?
    They are made with water-resistant materials to protect your belongings from light rain and spills.

  • What colors are available?
    Multiple colors are offered to suit different tastes and preferences.

  • Is there a warranty on your products?
    Yes, we provide a limited warranty covering manufacturing defects. Please contact us for details.

  • How do I clean and maintain the suitcase?
    Use a damp cloth with mild soap to clean the exterior; avoid harsh chemicals.

  • Can I use the suitcase for international travel?
    Absolutely, with TSA locks and durable build, our suitcases are travel-ready worldwide.

  • How long does shipping take?
    Shipping times vary by location but typically range from 5 to 15 business days.

  • Do you offer bulk or wholesale purchasing?
    Yes, please contact our sales team for wholesale inquiries.

  • What is your return policy?
    Unused products can be returned within 30 days of receipt. Please ensure the suitcase is in original condition.

  • How can I contact customer support?
    You can reach us via email or phone during business hours for any questions or assistance.